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[Important] Bug Report

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#21

OfflineDark-Avenger

Dark-Avenger
 
Advance Member
Advance Member

Posted Fri Jun 27, 2014 10:08 pm

 
Tommy Lee wrote:
Dark-Avenger wrote:[link="/t227-important-report-a-bug#2895"]Hello all,
I want to report that I cant see the reply and other buttons in posts like this http://prntscr.com/3x2efz furthermore the forum load extremily slow.

Best Regards,
Dark-Avenger

Hello,

Ive reviewed your report and I advise you to clear your browsers cache: [url=]http://m.wikihow.com/Clear-Your-Browser's-Cache[/url] and then post here if it worked or not. I'm not experiencing this. Also what browser are you using?

Thanks,
Tommy

Hello,
I am using Mozilla Firefox v30.0 I have cleared my cookies and my browser's cache but the delays are very long I think the reason is the illiweb.com server. Now the buttons are still not displayed in the posts. Probably are in the illiweb server. I have this problem in this forum https://socialacademy.forumotion.com/f6-special-ipb-themes

Best Regards,
Dark-Avenger

#22

OfflineJordan Lee

Jordan Lee
 
Forum Helper
Forum Helper

Posted Sat Jun 28, 2014 7:40 pm

 
Dark-Avenger wrote:[link="/t227-important-report-a-bug#2899"]
Tommy Lee wrote:
Dark-Avenger wrote:[link="/t227-important-report-a-bug#2895"]Hello all,
I want to report that I cant see the reply and other buttons in posts like this http://prntscr.com/3x2efz furthermore the forum load extremily slow.

Best Regards,
Dark-Avenger

Hello,

Ive reviewed your report and I advise you to clear your browsers cache: [url=]http://m.wikihow.com/Clear-Your-Browser's-Cache[/url] and then post here if it worked or not. I'm not experiencing this. Also what browser are you using?

Thanks,
Tommy

Hello,
I am using Mozilla Firefox v30.0 I have cleared my cookies and my browser's cache but the delays are very long I think the reason is the illiweb.com server. Now the buttons are still not displayed in the posts. Probably are in the illiweb server. I have this problem in this forum https://socialacademy.forumotion.com/f6-special-ipb-themes

Best Regards,
Dark-Avenger


Hello,

we are aware of the "Post a topic" button is not appearing [Fixing] the only way to post a topic there is to click a topic and in the right hand corner the button should be there. I'm using Safari (Apple) and I can see everything fine. Are you sure your browser is up to date? Is there any messages from the server when you log onto your device saying update? Thanks for your co-operation

Thanks,
Tommy

#23

OfflineJordan Lee

Jordan Lee
 
Forum Helper
Forum Helper

Posted Sat Jun 28, 2014 7:44 pm

 
Hello,

Update: Ive created a test post and I've experienced this issue. I cannot see the the edit button delete button or QOUTE button plus the IP button. I can see everyone else's except mine.

Another Update: i've visited the topic and it's resolved.

Investigation are beginning. [Moderation Tests are due]

#24

OfflineGrafix

Grafix
 
Management Team
Management Team

Posted Sun Jun 29, 2014 1:56 am

 
Sorry for the bugs .. that you experiencing this past few days .. we are still in maintanance hope that you understand thank you ..

https://socialacademy.forumotion.com
#25

OfflineDark-Avenger

Dark-Avenger
 
Advance Member
Advance Member

Posted Mon Jun 30, 2014 1:48 pm

 
Hello all,
I havent any buttons in messages. I just can read only the pm's and on the posting the buttons are displayed empty http://prntscr.com/3xydx8

With Best Regards,
Dark-Avenger

#26

OfflineDustin

Dustin
 
Forum Helper
Forum Helper

Posted Mon Jun 30, 2014 4:58 pm

 
Dark-Avenger wrote:[link="/t227-important-report-a-bug#2952"]Hello all,
I havent any buttons in messages. I just can read only the pm's and on the posting the buttons are displayed empty http://prntscr.com/3xydx8

With Best Regards,
Dark-Avenger

Those are only like that after you post a new message.
Like Red said, we're still in maintenance so that will be fixed soon.

#27

OfflineJordan Lee

Jordan Lee
 
Forum Helper
Forum Helper

Posted Mon Jun 30, 2014 7:17 pm

 
Dustin wrote:[link="/t227p25-important-report-a-bug#2956"]
Dark-Avenger wrote:[link="/t227-important-report-a-bug#2952"]Hello all,
I havent any buttons in messages. I just can read only the pm's and on the posting the buttons are displayed empty http://prntscr.com/3xydx8

With Best Regards,
Dark-Avenger

Those are only like that after you post a new message.
Like Red said, we're still in maintenance so that will be fixed soon.

That's totally correct, this was discovered in a investigation I done. But yet I haven't shared the results.

[tag]Dark-Avanger[/tag]

Here are the instructions how to resolve the issue when you experience it:

1. Re-load your page (If doesn't work use the next instruction)

2. (X) the tab of and re-search our forum page and go back to your inbox or wherever your experiencing it (If this doesn't work follow the instructions(s) below)

3. Clear your browser cache.

4. Report it to a staff member (Via PM)

If you follow the instruction(s) advice for number 4: When you PM us we will post it in our staff room and review your PM with the exact words you've wrote to us.

Please Note: We are still processing through maintenance

Thanks,
Tommy

#28

OfflineGrafix

Grafix
 
Management Team
Management Team

Posted Sat Jul 12, 2014 1:25 pm

 
Hello , you can now report any suspicious bugs etc . on this topic .. thank you .. [tag]SocialAcademy[/tag]

https://socialacademy.forumotion.com
#29

OfflineJordan Lee

Jordan Lee
 
Forum Helper
Forum Helper

Posted Sun Jul 13, 2014 6:29 am

 
All bugs should be solved now if they are please edit your bug report and add at the bottom of your post "Solved" if they aren't please just leave them as they are this helps to take count.

Thanks,
Tommy Lee

#30

OfflineJordan Lee

Jordan Lee
 
Forum Helper
Forum Helper

Posted Sun Jul 20, 2014 6:05 pm

 
Hello,

I've found a bug,

If you look at users reputation points on their profile they remain "Null" and I'm sure someone has reputation points.
This seems to be a bug.

Hopes this gets fixed soon.

Thanks,
Tommy Lee

#31

OfflineSponsored content


 

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